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Managed IT services
IT outsourcing: what to put in writing (scope, access, exit)
IT outsourcing agreement: what to write down on scope, access, ownership and exit, with a checklist for the table. General information, not legal advice.
Cybersecurity
NIS2 for suppliers: what your customers will ask you to show
What NIS2 supplier requirements mean in practice: the questions customers pass down, the evidence worth keeping and how to answer honestly.
Automation and AI
AI use policy for small business: what to include
An AI use policy for small business sets which tools staff may use, which data stays out and who checks output, plus Copilot permission checks.
Networks and infrastructure
CCTV network requirements for small businesses: what your IT must plan
CCTV network requirements for small businesses: PoE budgets, bandwidth and storage, VLAN separation, accounts, firmware, backup and retention explained.
Managed IT services
IT onboarding and offboarding checklist for growing companies
An IT onboarding checklist and offboarding checklist with owners for HR, managers and IT, plus what to disable, transfer or keep when someone leaves.
Cybersecurity
Microsoft 365 security baseline: a checklist for small and midsize companies
A practical Microsoft 365 security baseline checklist for small and midsize companies: sign-in, admin accounts, email, devices, sharing, logging and reviews.
Managed IT services
IT outsourcing vs in-house IT: how to decide
Compare in-house, outsourced and co-managed IT fairly: when each fits, which costs to include, which risks to check and a checklist to decide with your team.
Cloud and Microsoft 365
Backup and recovery for business: RPO, RTO and the 3-2-1 rule
Understand RTO and RPO, apply the 3-2-1 backup rule and plan restore tests for the systems your business cannot do without, plus questions for providers.
Cybersecurity
NIS2 for SMEs: what it means and the first steps to take
A plain-language guide to NIS2 for small and midsize companies: how to check if it applies, the main expectations and first steps. Not legal advice.
Cybersecurity
Security audit vs vulnerability scan vs penetration test
Security audit vs vulnerability scan vs penetration test: what each one does, how they differ and which your business needs first, with a comparison table.
Cybersecurity
How to choose cybersecurity services: types, controls and questions to ask
Compare cybersecurity service types, from vulnerability management to incident response, and the questions to ask before choosing a provider for your risks.
Managed IT services
IT infrastructure management: what it covers and how to choose a provider
What IT infrastructure management covers, from systems and networks to backup and continuity, and how to review operations, security and responsibilities.
Automation and AI
How to start with AI automation: choosing workflows, managing risk and measuring results
Learn how to choose suitable workflows for AI automation, connect systems, set data limits and measure outcomes while keeping people in control of results.
Managed IT services
Bilingual (English/Spanish) IT Support for Distributed Teams: A Guide
How to design language-aware IT support for distributed teams: intake, technical handoffs, multilingual knowledge and realistic service-hour expectations.
Managed IT services
IT support across Europe: a practical provider guide
A practical framework for comparing IT support across European locations: coverage, language, escalation, security, continuity and transition planning.
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