Privacy Policy for BlueNova OÜ
Effective Date: May 15th, 2025
At BlueNova OÜ ("we", "us", "our"), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our IT consulting, managed services, and AI automation services across Europe.
1. Company Information
- Controller: BlueNova OÜ
- Narva mnt 5
- 10117 Tallinn, Harjumaa, Estonia
- VAT: EE102849745
- Email: privacy@bluenovait.com
2. Information We Collect
We may collect and process the following types of personal data:
- Contact details: name, email address, phone number, company name (when submitted via contact forms)
- Technical data: IP address, browser type, operating system, and device information
- Usage data: pages visited, time spent, links clicked (via cookies and analytics tools)
3. How We Use Your Data
We use your personal data for the following purposes:
- To respond to inquiries or contact requests
- To deliver IT services and support to our clients
- To send relevant updates, service notifications, and promotional materials (only when consented)
- To monitor and improve our website performance and security
- To comply with legal obligations (e.g. invoicing, accounting, or tax purposes)
4. Legal Basis for Processing
We process your data based on:
- Your consent (e.g., for newsletters or cookies)
- Contractual necessity (e.g., to provide services to clients)
- Our legitimate interest (e.g., business development, site improvement)
- Legal obligations (e.g., regulatory compliance)
5. Data Sharing and Transfers
We do not sell or rent your personal data. We may share it with:
- Cloud service providers (e.g. hosting, email)
- IT infrastructure and security vendors
- Legal and financial advisors (if required)
All data is stored in the EU whenever possible. If transferred outside the EU/EEA, we ensure adequate safeguards (e.g. Standard Contractual Clauses).
6. Cookies and Analytics
We use cookies and similar technologies for functionality and analytics. These include:
- Session cookies to enable navigation
- Google Analytics for anonymous visitor statistics
- Optional marketing cookies with user consent
You can manage your cookie preferences in your browser or via our cookie banner.
7. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.
8. Your Rights (under GDPR)
You have the right to:
- Access your data
- Correct inaccurate data
- Request deletion
- Object to or restrict processing
- Withdraw consent at any time
You may exercise your rights by contacting privacy@bluenovait.com. You also have the right to file a complaint with the Estonian Data Protection Inspectorate.
9. Data Security
We implement appropriate technical and organizational measures to protect your personal data, including firewalls, encrypted connections, access controls, and secure backups.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website with the effective date shown above.
Contact Us
If you have questions about this policy or our data practices, please email us at privacy@bluenovait.com.